Last Updated: [November 24, 2024]

At Ticour, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.ticour.com (the “Site”). By using our Site, you consent to the practices described in this policy.

1. Information We Collect

We collect two types of information from users of our Site:

a. Personal Information:
When you make a purchase or sign up for our newsletter, we may collect personal information such as:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment details (e.g., credit card information)

b. Non-Personal Information:
We may collect non-personally identifiable information when you visit the Site, such as:

• IP address
• Browser type and version
• Device type
• Pages visited
• Time spent on the Site

This information helps us improve the performance and user experience of the Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and complete ticket orders and transactions
• To communicate with you regarding your order or account, including updates and customer service inquiries
• To personalize your experience on the Site
• To send promotional offers, discounts, or newsletters (only if you have opted-in)
• To improve the functionality and performance of our website
• To analyze trends and gather demographic data

We will not use your personal information for any purposes other than those described in this Privacy Policy without your consent.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of payment data
• Secure servers and firewalls
• Regular monitoring for security vulnerabilities

However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We will not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist in the operation of our Site and provide services such as payment processing, order fulfillment, and email marketing.
• Legal Compliance: We may disclose your information if required to do so by law, such as in response to a court order or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our Site. A cookie is a small file placed on your device that helps us recognize you when you return to the Site. Cookies allow us to:

• Remember your preferences
• Track usage patterns
• Provide personalized content

You can disable cookies through your browser settings, but this may affect some features of the Site.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Update: Correct or update any inaccurate or incomplete personal information.
• Delete: Request that we delete your personal information, subject to certain legal requirements.
• Opt-Out: Unsubscribe from marketing communications by following the “unsubscribe” link in our emails.

To exercise any of these rights, please contact us at contact@ticour.com

7. Third-Party Links

Our Site may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Ticour

Email: contact@ticour.com